Effective Date: [20/02/2026]

Animal Hospital of Bowmanville (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, process, disclose, and safeguard your personal data when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide Directly:

• Full name
• Email address
• Phone number
• Mailing address
• Pet’s name, breed, age, and medical history
• Appointment details or inquiries submitted via forms
• Any other information you choose to provide through contact or registration forms

Automatically Collected Information:

• IP address and device information
• Browser type and usage data
• Cookies and tracking technologies that help us improve the website experience

This information is collected when you interact with our website, fill out forms, request appointments, subscribe to newsletters, or communicate with us.

How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide veterinary services
• Schedule and manage appointments
• Communicate appointment reminders and clinic updates
• Improve our website and services
• Send you newsletters or promotional information (with your consent)
• Comply with legal or regulatory requirements

Sharing Your Information

We may share your information with:

• Veterinary staff and service providers involved in your pet’s care
• Third-party service providers (e.g., appointment scheduling tools, email platforms)
• Legal authorities, when required by law
• A buyer or business successor in the event of a merger or acquisition

We do not sell your personal information to third-party marketers.

Cookies & Tracking Technology

We use cookies and similar technologies to collect usage data and improve user experience. Cookies are small files placed on your device that help us remember preferences and analyze website traffic. You can configure your browser to refuse cookies, though some parts of our website may then not function properly.

 Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized use, access, or disclosure. However, no online transmission can be guaranteed 100% secure.

 Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If we learn that we have collected personal data from a child under 13 without consent, we will delete it.

Contact Us

If you have questions about this Privacy Policy, how your information is used, or wish to exercise your privacy rights, please contact us: